Spiritual Leadership

• Set a Christ-like example within all First Choice activities.
• Ensure that prayer is an integral part of the day-to-day operation of the center.
• Establish programs ensuring that the center is an environment conducive to spiritual growth for all persons associated with it.

Community Outreach

• Plan and carry out sufficient volunteer recruitment to manage projected client load and services.
• Represent First Choice to pastors, churches, and organizations through correspondence, meetings, and speaking engagements as requested by the Executive Director.
• Develop and maintain an on-going relationship with pastors, churches, social-service organizations, schools, etc. in the community.
• Review and provide input to the Executive Director on the community outreach/public relations process.
• Represent First Choice in churches and at other community events.

Client Services

• Develop, improve and deliver all client services in a Christ-like manner (i.e. PACE, support services, parenting classes and referrals).
• Counsel clients when volunteers are not available or when more expertise is needed for a particular situation.
• Oversee counseling and all other local services provided for clients.
• Coordinate the Star of Bethlehem program.
• Provide feedback on the trends of client contact and outreach. Recommend ways to improve First Choices’ ability to attract abortion-minded women in crisis pregnancies.
• Explore methods of delivering client services and reaching potential clients as efficiently as possible.

Development Director

• Contribute to the fundraising strategy and participate in fundraising events as requested by the Executive Director.

Administration

• Coordinate staffing and scheduling of locally-provided services and volunteers.
• Implement a viable organizational structure that will utilize volunteers in meeting the goals and objectives of the center. This will include overseeing the screening, scheduling, and delegation of tasks to volunteers.
• Oversee record keeping and follow-up of clients by volunteers.
• Recommend advertising at the center level when appropriate. Ad layout and content must be approved by the Executive Director.
• Complete monthly dashboard for Director of Centers using statistical reports and implement procedures to correct any negative trends.
• Attend meetings scheduled or requested by the Director of Centers or Executive Director.
• Forecast budget needs for the specific center and plans for growth and new services with the Executive Director.
• Execute administrative procedures developed with the other directors.
• Produce monthly statistical reports to track effectiveness of programs and services and work with other directors to develop standard formats and reporting procedures.
• Order all literature/supplies for the center.
• Keep referral book up to date.
• Keep volunteer staff informed of new information and office policies and procedures.

Training

• Oversee and/or deliver the in-house training for new volunteers.
• With other Center Directors:
  • Participate in basic volunteer training seminar and deliver portions of it.
  • Participate in advanced training seminars for current volunteers.
• Ensure that all center volunteers are properly trained.

People Leadership

• Recruit, interview, develop, nurture, coach & supervise volunteers, ensuring complete and effective coverage for all hours and services provided.
• Assess and evaluate volunteer performance and conduct annual evaluations.
• Provide feedback to the Director of Centers on the efficiency and effectiveness of the training, recruiting and morale of volunteers.
• Follow Biblical principles for confrontation when the need arises.

Other responsibilities as requested.